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The upstart creative lab for startups.

We are

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01.

About

Hi there. We are a small, agile collective of innovators, makers and storytellers, which together form a global creative lab.

We partner with forward-thinkers to turn ideas into human-centred products and companies that improve the lives of real people.

We provide design and innovation consulting to startups and large organisations, as well as entering into new venture partnerships.

Business growth innovation

Identify & develop new opportunities for business growth. We help you turn customers into advocates and jump-start organic growth by building viral loops into the product or service. We use unique, inventive and cost effective methods that blend data and psychology for best impact.

Strategy & re-invention

We believe that traditional approaches yield traditional results. Using research, ethnography and our specialised design process, we return real solutions with tangible results to accelerate development, pivot, and deliver category-defining products.

Product & UX design

Product is at the heart of all we do, from physical to digital. We put users before anything else, and use new technologies to empower and enable experiences. We partner with you to deliver bigger and better product experiences time and again, from the initial idea to the end-user’s hands.

02.

Process*

 

Exploration + Problem Definition

We work with you to understand your business and to really get down to the problem you are looking to address. Here, we crack open a toolkit of user research methods to find the hidden needs and cultural trends.

Ideation + Distillation

Innovate and cultivate. Condensing down the research findings, exploding out in a broad generation of concept ideas (this is where we break out the sticky notes), co-creating with all stakeholders. We then cultivate and select the leading ideas to test and develop further.

Test + Iterate

Prototyping, testing, iteration. Using our in-house resources and external partners, we make the concepts tangible through prototyping, and set to work validating and iterating, often going going through hundreds of iterations to deliver the right outcome.

Execute + Track

Building for growth. We help you build products that scale, by embedding growth mechanisms into the very fabric of the end-to-end service experience, taking a holistic view of the context and environment of the product.

Continuous Transformation

We believe that sustained success is built on constant re-evaluation, experimentation and openness to transformation.

That’s why we partner with many of our clients, delivering a framework of continued innovation as an extended in-house design network.

* Everything we do is iterative and designed to flex, right down to the process we work through. No two problems or contexts are the same and shouldn’t be treated as such, so we create a new approach for every challenge we encounter.

03.

Contact

We’re always open to hearing about new partnership opportunities or design challenges.

Say hi: